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Privacy Policy

Effective date:

1. Introduction

Nopuz Cloud ("Nopuz Cloud", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit https://nopuzcloud.com, submit an enquiry, communicate with us or engage with our business.

Nopuz Cloud provides software engineering and technology services, which may include custom web and mobile application development, workflow automation, AI integration, software product development, legacy application modernisation and technical consulting.

This policy applies to our public website and related business communications. Personal data processed while delivering a particular client project may also be governed by the applicable project agreement, privacy notice and data-processing arrangements.

Business operator: [Insert full legal entity name]

Address: [Insert registered or principal business address]

Privacy contact: hello@nopuzcloud.com

2. Personal Information We Collect

The information we collect depends on how you interact with our website and services.

2.1 Information You Provide

When you submit a contact form, request a quotation, contact us or discuss a potential project, we may collect:

  • Name and professional contact information.
  • Business email address and telephone number, if provided.
  • Company, organisation or project name.
  • Service interests and project requirements.
  • Approximate budget, expected start date and other project details you choose to provide.
  • Messages, attachments and information included in your correspondence.
  • Information reasonably necessary to manage a business relationship or deliver an agreed service.

Please provide only information relevant to your enquiry. Do not submit passwords, access credentials, payment-card information, government identification numbers or sensitive personal information through general contact forms.

2.2 Technical and Usage Information

When you visit the website, certain information may be collected automatically through server logs, essential cookies or other technologies used on the site.

Depending on our actual configuration, this may include:

  • Internet Protocol (IP) address.
  • Browser type and version.
  • Operating system and device information.
  • Pages requested and interactions with website features.
  • Date, time and duration of requests.
  • Referring page or source, where available.
  • Security events and diagnostic information.

We use this information for purposes such as website operation, security, troubleshooting and understanding how visitors use our pages.

2.3 Cookies and Similar Technologies

Our website may use cookies, local storage or similar technologies to operate the site, remember preferences, protect forms, measure performance or understand website usage.

The particular technologies used depend on the website configuration. Optional analytics or advertising technologies, if introduced, will be managed in accordance with applicable legal requirements.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where consent is required for non-essential cookies or similar technologies, we will seek that consent through an appropriate mechanism.

3. How We Use Personal Information

We use personal information for specific business and operational purposes, including:

3.1 Responding to Enquiries

To review project enquiries, answer questions, provide information about our services and communicate with prospective customers.

3.2 Preparing Proposals

To understand project requirements, assess technical feasibility, prepare quotations, clarify scope and discuss possible engagements.

3.3 Delivering Services

Where you become a client, to provide contracted services, coordinate delivery, manage project communications, provide support and maintain relevant business records.

3.4 Operating and Improving the Website

To monitor website functionality, troubleshoot errors, understand usage patterns and improve content, usability, performance and security.

3.5 Business Administration

To maintain records, manage contracts and invoices, enforce applicable agreements, comply with legal obligations and handle disputes.

3.6 Security and Fraud Prevention

To detect, investigate and respond to unauthorized access, misuse, malicious activity, fraud and other threats to the website or our business.

3.7 Marketing and Business Communications

Where permitted by applicable law, we may use professional contact information to send relevant service updates, business communications or marketing messages.

You can ask us to stop marketing communications at any time using the unsubscribe mechanism provided, where available, or by contacting us directly.

We will not treat a request for a quotation as unlimited consent to receive unrelated marketing communications.

We handle personal information in accordance with applicable law.

Depending on the information and purpose, processing may be based on consent, steps requested by you before entering into a contract, the performance of an agreement, compliance with legal obligations or another basis recognized by applicable law.

Where consent is required, we will provide appropriate information about the purpose of the processing and request consent through a suitable mechanism.

Where applicable law provides a right to withdraw consent, you may exercise that right using the contact details in this policy. Withdrawal does not invalidate processing lawfully undertaken before the withdrawal, and some information may need to be retained for legal or contractual reasons.

5. How We Share Personal Information

We do not sell personal information as part of our ordinary website operations.

We may disclose information where reasonably necessary for the purposes described in this policy, including to the following categories of recipients:

5.1 Service Providers

Technology and operational providers that support our website or business, such as hosting providers, email services, customer relationship management systems, analytics providers, security services and business administration tools.

Only services actually used by Nopuz Cloud should be considered part of this category.

5.2 Professional Advisers

Lawyers, accountants, auditors and other professional advisers where access is reasonably necessary for legitimate business, compliance or dispute-resolution purposes.

Authorities, courts, regulators or other parties where disclosure is required by law or is reasonably necessary to protect legal rights and address security or fraud concerns.

5.4 Business Transfers

Information may be transferred as part of a merger, restructuring, acquisition or transfer of relevant business assets, subject to applicable confidentiality and data-protection requirements.

We may disclose information to another recipient where you request or authorize the disclosure or where another lawful basis applies.

We expect service providers handling personal information on our behalf to use it only as permitted by the relevant service arrangement and applicable law.

Our website may contain links to third-party websites or use tools and services operated by other organisations.

Those services may have their own privacy policies, cookie practices and data-handling procedures. We do not control the independent privacy practices of third-party websites.

We encourage you to review the applicable privacy information before providing personal information directly to a third-party service.

7. Artificial Intelligence and Automated Processing

Nopuz Cloud offers or may offer services involving AI tools, automated workflows and software integrations.

Information submitted through our public website will not be intentionally submitted to an external AI provider merely because we offer AI-related services. If a particular business workflow uses an AI provider to process personal information, that processing should be governed by the applicable purpose, notice, consent or other lawful basis, and relevant contractual arrangements.

We may use automation to support business processes, but we will not represent an automated output as infallible.

Do not include confidential data, customer records, passwords, API keys or other restricted information in a website enquiry unless an appropriate secure process has been agreed.

8. International Data Transfers

Some technology providers may process or store information in countries other than the country in which you are located.

Where a service provider transfers or processes personal information internationally, we will take steps appropriate to the nature of the processing and comply with applicable legal requirements, including any applicable restrictions or safeguards for international transfers.

The countries involved depend on the providers and services actually used by Nopuz Cloud.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, subject to applicable legal, contractual, security and recordkeeping requirements.

Retention may depend on the type of information and how it is used.

Examples include:

  • Project enquiries: retained for a reasonable period to respond, manage follow-up and maintain relevant business records.
  • Client and contractual records: retained for the duration of the engagement and any additional period required for legal, accounting, tax or dispute-resolution purposes.
  • Website and security logs: retained according to operational, security and legal requirements.
  • Marketing preferences: retained as necessary to respect communication choices and maintain relevant records.

When information is no longer needed and no lawful retention requirement applies, we will take reasonable steps to delete it or otherwise dispose of it securely.

10. Security of Personal Information

We use reasonable technical and organisational measures appropriate to the nature of the information and the risks involved to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

Depending on the systems and information involved, safeguards may include access controls, authentication, secure configuration, backups, monitoring and limiting access to personnel or service providers who need it.

No internet transmission or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we take reasonable steps to protect the information we handle.

If you believe that information submitted to us has been exposed, or if you receive a suspicious communication claiming to be from Nopuz Cloud, please contact us through our official business contact details.

11. Your Privacy Rights and Choices

Subject to applicable law, your rights and choices may include:

  • Requesting information about personal data we hold about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of personal information where retention is no longer required or otherwise lawful.
  • Withdrawing consent where processing is based on consent.
  • Objecting to or restricting certain uses where applicable law provides that right.
  • Opting out of marketing communications.
  • Raising a concern or complaint about our handling of your information.
  • Exercising other applicable statutory rights.

To exercise a right, contact us using the details in Section 15. We may ask for reasonable information to verify your identity and locate the relevant records.

Certain information may need to be retained where required by law, necessary to establish or defend legal claims, or otherwise permitted or required by applicable law.

We will respond to requests within the time limits and according to the procedures required by applicable law.

12. Children's Privacy

Our website and business services are intended primarily for business users, organisations and individuals seeking professional software services.

We do not knowingly collect children's personal data through our general business enquiry process for purposes that require parental consent or other special authorization.

If you believe a child has provided personal information to us in circumstances where it should not have been collected, contact us so that we can assess the situation and take appropriate action in accordance with applicable law.

13. Business and Client Information

Information about business contacts, project requirements, customer systems and project deliverables may be handled under separate service agreements, non-disclosure agreements or other contractual arrangements.

Where Nopuz Cloud processes personal data on behalf of a client as part of a software project, the responsibilities of each party will be determined by the applicable agreement and law.

We will not assume that client data supplied for a project may be used for public marketing, testimonials, demonstrations or unrelated AI training.

Any use beyond the agreed engagement requires an appropriate legal basis and any necessary permissions or contractual authorization.

14. Changes to This Privacy Policy

We may update this Privacy Policy as our website, technology, business practices or legal obligations change.

The revised version will be published on this page with an updated effective date.

Where a change requires notice or consent under applicable law, we will take the appropriate steps to provide that notice or obtain the required consent.

We encourage you to review this page periodically.

15. Contact and Privacy Requests

For questions, requests or complaints concerning this Privacy Policy or our handling of personal information, contact:

[Insert full legal entity name]

Privacy contact email: hello@nopuzcloud.com

Business address: [Insert registered or principal business address]

Website: https://nopuzcloud.com/

Please describe your request clearly. We may need to verify your identity before providing information or acting on a request.

Where applicable law requires a designated grievance or privacy contact, their name and contact details will be published here or provided through the appropriate channel.

16. Applicable Law

This Privacy Policy is intended to be interpreted consistently with applicable data-protection and privacy laws.

The laws applicable to a particular processing activity may depend on the nature of the information, the individuals concerned, the location of the parties and the relevant legal requirements.

Nothing in this policy limits a privacy right or remedy that cannot lawfully be limited or excluded.